Privacy Policy

Effective Date: 1/1/2025
Last Updated: 22/5/2025

At Adaptive Media Technologies Pty Ltd – ABN: 38 636 074 765 ("we", "us", or "our"), we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you visit our website or engage with our services.

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Full name
  • Email address
  • Phone number
  • Postal or billing address
  • IP address, browser, and device information
  • Business or company name (if applicable)
  • Information you voluntarily provide via forms, chat, or surveys

2. How We Collect Personal Information

We collect personal information through:

  • Website contact and enquiry forms
  • Newsletter subscriptions
  • Client onboarding or service delivery
  • Email, phone, or live chat communication
  • Cookies and analytics tools (see Section 8)

3. Why We Collect and Use Your Information

We collect and use your personal information to:

  • Deliver our services and products
  • Respond to enquiries and provide customer support
  • Issue quotes, invoices, and contractual documents
  • Improve website functionality and user experience
  • Send newsletters or promotional content (only with consent)
  • Meet legal, tax, or regulatory requirements

4. Disclosure of Personal Information

We may disclose personal information to:

  • Our employees and contractors
  • Third-party providers (e.g. hosting, CRM, analytics, email services)
  • Regulatory bodies if required by law
  • Other parties with your express consent
    We do not sell or rent your personal information.

5. Cross-Border Disclosure

We may store or process data using services located outside of Australia (e.g. the United States, Europe). Where this occurs, we ensure that appropriate safeguards are in place and that these services comply with Australian privacy standards.

6. Security of Personal Information

We take reasonable steps to protect your information, including:

  • SSL encryption
  • Secure servers and storage
  • Role-based access controls
  • Regular security audits and backups
    However, no system can guarantee absolute security, and you acknowledge the risk of using the internet.

7. Access and Correction

You may request access to the personal information we hold about you and ask for corrections where the information is inaccurate or outdated. Please contact us using the details below.

8. Cookies and Tracking Technologies

We use cookies and third-party analytics tools (e.g., Google Analytics) to:

  • Understand how visitors use our site
  • Improve performance and usability
  • Track user preferences
    You can manage or disable cookies through your browser settings.

9. Marketing and Communications

With your consent, we may send you promotional emails or newsletters. You may opt out at any time by clicking "unsubscribe" in the email or contacting us directly.

10. Third-Party Websites

Our website may include links to third-party sites. We are not responsible for the content or privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in law or our operations. Any updates will be posted on this page with the updated effective date.

12. Contact Us

For privacy-related queries or complaints, please contact:

Adaptive Media Technologies Pty Ltd
ABN: 38 636 074 765
Email: hello+privacy@adaptivemedia.com.au